by Church @ 434 | Jul 25, 2023 | NoN-Leadership School
Feedback is a gift – what kind of “gift’ are your customers giving you? Delivering a great customer experience (CX) is important for any business. Customers have a perception of their experiences with your business or brand (even your personal brand!). Customer service is only PART of the CX journey. Learn how you can evaluate and take action on the total CX picture to differentiate from your competition, increase customer loyalty, improve customer engagement, and enhance customer satisfaction.
by Church @ 434 | Jul 24, 2023 | NoN-Leadership School
How to be at your best when the stakes are high, emotions are strong and opinions differ.
by Church @ 434 | Jul 22, 2023 | NoN-Leadership School
This workshop is designed to be interactive and impactful. Learn the difference between Jolly and Folly, choosing to be Jolly and Spreading Jolly.
by Church @ 434 | Jul 21, 2023 | NoN-Leadership School
Everyone likes to be on a winning team. In this session, we will discuss how to seal the victory each day as we go about life and discover our true motivation for success.
by Church @ 434 | Jul 20, 2023 | NoN-Leadership School
We will learn the 11 words used to define the culture of every place we lead. These words from our “Lane of Leadership.” We want to help you understand your lane and learn to use that lane successfully to become the best (nicest) leader possible.
by Church @ 434 | Jul 19, 2023 | Route 66
In this episode, we look at what the new day looks like and are the literal or figurative days.
