by Church @ 434 | Jul 26, 2023 | NoN-Leadership School
“I love change!” said no one ever – unless they ended up on Santa’s naughty list for fibbing. But you can learn to master change like a pro – change management enables us to achieve the results and outcomes desired by preparing, equipping, and supporting individuals (and ourselves!) through the change journey. Learn from the Prosci Methodology to best enable the people side of change to deliver results, personally and professionally!
by Church @ 434 | Jul 25, 2023 | NoN-Leadership School
Feedback is a gift – what kind of “gift’ are your customers giving you? Delivering a great customer experience (CX) is important for any business. Customers have a perception of their experiences with your business or brand (even your personal brand!). Customer service is only PART of the CX journey. Learn how you can evaluate and take action on the total CX picture to differentiate from your competition, increase customer loyalty, improve customer engagement, and enhance customer satisfaction.
by Church @ 434 | Jul 24, 2023 | NoN-Leadership School
How to be at your best when the stakes are high, emotions are strong and opinions differ.
by Church @ 434 | Jul 23, 2023 | Dialing Up Destiny
There is a reflective, yet powerful quote from the latest Indiana Jones film. It says, “I miss the desert. I miss the sea. And I miss waking up every morning, wondering what wonderful adventure the new day will bring to us.” There is something about knowing each day there is a purpose for you, a place for you, and something for you to do with passion. As you discover your destiny, you find it. Today our study reminds us the value of knowing that “you’re meant to be here” and how that makes all the difference.
by Church @ 434 | Jul 22, 2023 | NoN-Leadership School
This workshop is designed to be interactive and impactful. Learn the difference between Jolly and Folly, choosing to be Jolly and Spreading Jolly.